Threat intelligence, incident response, and post-incident stabilisation across the full spectrum of political violence and terrorism risks.
Response24 provides crisis management for political violence and terrorism incidents — covering threat assessment, incident response coordination, evacuation planning, and post-incident stabilisation. Our capability spans terrorism, sabotage, SRCC, malicious damage, political violence, and war risks.
What We Manage
Political violence and terrorism incidents require rapid threat assessment, coordinated response, and disciplined communication across multiple stakeholders — the insurer, the policyholder, local authorities, and security partners. Response24 manages that coordination from activation through to resolution.
24/7 Incident Activation
Immediate response from the moment of notification — day or night, any territory. The Response24 team activates within minutes of the call, with insurer coordination as the first step.
Threat & Situation Assessment
Real-time intelligence gathering and threat analysis to inform decision-making throughout the incident — drawing on open source intelligence, network contacts, and partner capability on the ground.
Evacuation & Repatriation
Coordination of emergency evacuation and repatriation for affected personnel — working with security partners, transport providers, and local authorities to ensure safe extraction from high-risk environments.
Site Hardening & Prevention
Pre-incident advisory on site security, access control, and threat mitigation for commercial and institutional risks operating in higher-risk environments.
Crisis Communications
Structured communications support for the policyholder, including stakeholder liaison, media monitoring, and guidance on what to say and what not to say during an evolving incident.
Post-Incident Stabilisation
Support for the affected organisation following the incident — including psychological support referral, operational debrief, resilience planning, and full documentation to support insurance claims.
Appointing Response24 for Political Violence & Terrorism cover
What we deliver
Immediate response from the Response24 team — aligned with insurer protocols from the first call.
Real-time intelligence gathering and threat analysis throughout the incident, drawing on network partners and open source intelligence.
Structured coordination of emergency evacuation and repatriation for affected personnel.
Named operational partners including Saladin Security for Sub-Saharan Africa and ICMG for US-market risks — deployable capability where it is needed most.
Connect Risk and Connect Incident included for all policyholders — no additional platform fee.
Full case record supporting the insurance claims process — chronology, decisions, costs, and correspondence.
Every political violence incident is different. The response must adapt to the threat.
Political violence and terrorism incidents do not follow a standard script. A civil unrest event in one territory requires a different response to a targeted attack in another. Response24's approach is threat-informed — assessing the specific risk environment, the capabilities of local authorities, and the options available to the policyholder before recommending a course of action.
This is not a checklist response. It is threat-informed crisis management, coordinated with the insurer at every stage.
Talk to our team about PV & Terrorism →Sub-Saharan Africa capability through Saladin Security
Saladin Security is Response24's named operational partner for security operations across Sub-Saharan Africa. Saladin delivers high-risk security management, threat assessment, and evacuation coordination in complex and hostile environments.
Saladin maintains active on-the-ground presence in Kenya, South Sudan, and Ghana — with deployable capability across the wider Sub-Saharan Africa region. For policyholders and corporate clients facing political violence or terrorism incidents in these environments, Saladin provides Response24 with verified, local capability.
Response24 coordinates and manages the Saladin relationship throughout the incident. The underwriter and policyholder have one point of contact — Response24 — for the entire case.
PV & Terrorism preparedness for organisations with global exposure
Response24 works directly with organisations operating in higher-risk environments who need political violence and terrorism preparedness and response capability — whether or not a PV or terrorism insurance policy is in place.
Threat & Risk Assessment
Assessment of your organisation's exposure to political violence and terrorism by geography, operating environment, and personnel profile — with practical recommendations for reducing risk before an incident occurs.
Policy & Protocol Review
Review of your existing incident response protocols, evacuation plans, and crisis communication procedures — identifying gaps and strengthening the framework before it is needed.
Staff Security Training
Practical training for staff operating in higher-risk environments — covering situational awareness, low-profile behaviour, evacuation procedures, and what to do if an incident occurs.
Standing Incident Response Contract
A standing contract giving your organisation 24/7 access to Response24's crisis management team — so that expert support is available immediately when it is needed most.
Discuss your operating environment with our team.
Contact UsRequest our Political Violence & Terrorism capability statement
Our PV & Terrorism capability statement covers our incident response methodology, partner network, how we work with underwriters, and our approach to threat-informed crisis management.
Request Capability StatementReady to discuss PV & Terrorism cover?
Whether you're an underwriter looking to appoint Response24 for your political violence or terrorism book, or an organisation assessing your exposure in higher-risk environments — we'd like to hear from you.