PRIVATE CLIENTS

Discreet security and travel support for individuals and families.

Response24 works with high-net-worth individuals and families who need professional travel security and close protection support — delivered with the same operational rigour we apply in the Lloyd's insurance market. Engagements are taken selectively and handled with complete discretion.

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WHY RESPONSE24

Operational experience that private clients rarely find.

Response24's background is in the Lloyd's specialist insurance market — building and running crisis response programmes for underwriters writing K&R, Political Violence, and Active Assailant lines. That means our team has managed kidnap cases, political violence incidents, and security crises in some of the most challenging environments in the world.

We bring that operational depth to private client engagements. Whether you need structured travel security for a family trip to a higher-risk destination, or close protection for an individual or family member with an elevated personal risk profile — we approach it the same way we approach every engagement: structured, documented, and with experienced people making the decisions.

We are selective about the private client work we take on. That selectivity is deliberate — it means that when we commit to an engagement, we are fully focused on it.

INSURANCE MARKET HERITAGE

Crisis response programmes built for Lloyd's underwriters across K&R, PV & Terror, and Active Assailant lines — operational experience most private security firms do not have.

METROPOLITAN POLICE BACKGROUND

Response24's founding director served in the Metropolitan Police Specialist Operations Command — Criminal Intelligence and Organised Crime, New Scotland Yard — before building crisis response programmes for major insurers.

COMPLETE DISCRETION

Private client engagements are handled with full confidentiality. We do not discuss client relationships or engagements publicly.

What We Offer

Response24 offers two core services to private clients — travel security and close protection. Both are available as one-off engagements or on an ongoing basis.

TRAVEL SECURITY

Safe travel to complex destinations.

For individuals and families travelling to higher-risk destinations — whether for business, personal, or family reasons — Response24 provides structured travel security support.

  • Pre-travel destination risk assessment
  • In-country threat monitoring
  • Emergency contact and support protocols
  • Route and itinerary security review
  • Real-time alerts via Connect Risk platform
  • Evacuation and emergency assistance planning
CLOSE PROTECTION

Personal protection for individuals and families.

For individuals or family members with an elevated personal security profile — Response24 provides close protection support drawing on the team's policing, military, and intelligence backgrounds.

  • Personal threat and risk assessment
  • Close protection planning and execution
  • Residential and venue security advisory
  • Protective advance work
  • Discreet protection for family members
  • Ongoing security management support
HOW WE WORK

Selective, discreet, and fully committed.

Response24 takes on private client work selectively. Before committing to an engagement, we have a conversation about your requirements — to make sure we are the right fit, and that we can deliver what you need.

Engagements can be structured as a single project — a specific trip, event, or defined requirement — or on an ongoing basis for clients with a continuing security need. All engagements are handled with complete confidentiality.

The right starting point is a conversation. Use the contact form to reach us — tell us briefly what you are looking for, and a senior member of the Response24 team will be in touch.

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CONNECT PLATFORM

Real-time intelligence included for ongoing clients.

For private clients on an ongoing engagement, Response24 provides access to the Connect Risk platform — giving you and your team real-time security intelligence and geo-fenced alerts for the territories and locations that matter to you.

Connect Risk allows you to monitor specific destinations, set up alerts for locations where family members are travelling or based, and receive analyst-written situation reports on developing events — so that you have the intelligence you need to make informed decisions.

Learn more about Connect →
CONNECT RISK

Personalised monitoring profiles, geo-fenced location alerts, and analyst situation reports — available on any device.

ASK THE ANALYST

Direct access to a Response24 analyst for expert context on a developing situation — available through the Connect Risk platform.

Start with a conversation.

If you have a private security requirement — whether a specific trip, an ongoing need, or something you are not sure how to categorise — use the contact form to reach us. A senior member of our team will respond personally.

Contact Response24

All enquiries are treated with complete confidentiality.