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    • Team
    • Our Network
    • Our History
  • Insurance
  • Services
    • Product Contamination & Recall
    • Kidnap & Ransom
    • Political Violence & Terrorism
    • Active Assailant
    • PA & Travel
    • Cyber
    • Specie & Fine Art
    • Crisis Concierge
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LEGAL

Terms & Conditions

Terms governing use of the Response24 website.

Last updated: March 2026

About these terms

These terms and conditions govern your use of response24.com (the "website"), operated by Response24 Limited, a company registered in England and Wales (Company No. 08250735), with its registered office at 9 Greyfriars Road, Reading, RG1 1NU.

By using this website you accept these terms. If you do not accept them, please do not use the website.

Use of this website

You may use this website for lawful purposes only. You must not:

  • Use the website in any way that breaches applicable law or regulation
  • Use the website to transmit unsolicited commercial communications
  • Attempt to gain unauthorised access to any part of the website or its underlying systems
  • Introduce malicious code, viruses, or other harmful material

Intellectual property

All content on this website — including text, graphics, logos, and software — is the property of Response24 Limited or its licensors and is protected by applicable intellectual property law.

You may view and print content from this website for personal, non-commercial use only. You must not reproduce, distribute, or commercially exploit any content without our prior written consent.

The Response24 name, logo, and brand elements are trademarks of Response24 Limited. Unauthorised use is prohibited.

Information on this website

The content of this website is provided for general information only. It does not constitute professional, legal, or insurance advice and should not be relied upon as such.

While we take reasonable steps to ensure information on this website is accurate and up to date, we make no representations or warranties as to its accuracy, completeness, or fitness for any particular purpose.

Third party links

This website may contain links to third party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage arising from your use of them.

Limitation of liability

To the fullest extent permitted by law, Response24 Limited excludes all liability for any loss or damage arising from your use of this website, including but not limited to:

  • Direct, indirect, or consequential loss
  • Loss of data or profits
  • Business interruption

Nothing in these terms excludes or limits our liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by English law.

Privacy and cookies

Your use of this website is also governed by our Privacy Policy and Cookie Policy, which are incorporated into these terms by reference.

Changes to these terms

We may update these terms at any time. Continued use of the website following any changes constitutes acceptance of the updated terms. The date at the top of this page reflects the most recent update.

Governing law

These terms are governed by the laws of England and Wales. Any disputes arising from your use of this website are subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

Response24 Limited
9 Greyfriars Road
Reading, RG1 1NU
hello@response24.com
+44 (0)118 315 1677

Independent specialist crisis response for the Lloyd's insurance market.

Talk to Our Team
Response24 — Crisis Response for the Lloyd's Insurance Market

Specialist crisis response across Lloyd's specialty insurance lines — K&R, Political Violence & Terrorism, Active Assailant, Product Contamination & Recall, Crisis Concierge, Specie & Fine Art, PA & Travel, and Cyber.

Response24 Limited
9 Greyfriars Road
Reading RG1 1NU
United Kingdom

+44 (0)118 315 1677

hello@response24.com

COMPANY

  • About
  • Our Team
  • Our Network
  • Our History
  • Contact

SERVICES

  • Kidnap & Ransom
  • Political Violence & Terrorism
  • Active Assailant
  • Product Contamination & Recall
  • Crisis Concierge
  • Specie & Fine Art
  • PA & Travel
  • Cyber
  • Training
  • All Services

SECTORS & TECHNOLOGY

  • Insurance Market
  • Corporate & Enterprise
  • NGOs & Humanitarian
  • Private Clients
  • Connect Technology
  • Connect Risk
  • Connect Incident

© 2026 Response24 Limited. All rights reserved. Company Registration No. 08250735

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