LEGAL

Account & Data Deletion

Request deletion of your Response24 account or data

Your right to deletion

Under UK GDPR you have the right to request deletion of your personal data. Use the form below to submit a deletion or data access request.

We will verify your identity and respond within one calendar month. For urgent requests or if you have any questions, contact dpo@response24.com.

What happens next

1. Identity verification

We will contact you at the email address you provide to verify your identity before processing your request.

2. Request processing

Once verified, we will process your request within one calendar month. Where deletion is not possible — for example where we are required to retain data by law — we will explain the reason.

3. Confirmation

We will confirm in writing when your request has been completed.

Submit your request

Phone

This field is for validation purposes and should be left unchanged.

Name(Required)

First Last

Email address(Required)

Use the email address associated with your Response24 Connect account

Request type(Required)

Platform(Required)

Response24 Connect (mobile app)

Connect Risk (web portal)

Connect Incident (web portal)

Website enquiry data only

Additional details

Confirmation(Required)

I confirm that I am the account holder or am authorised to make this request on behalf of the account holder

CAPTCHA

Response24 Limited is registered with the Information Commissioner's Office. Registration No. ZA006393. If you are not satisfied with our response you have the right to lodge a complaint with the ICO at ico.org.uk.